Medical Assistants are  trained to work in ambulatory care (outpatient) settings and are multi-skilled healthcare professionals trained in both  clinical and administrative duties.

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Administrative duties:

• Perform coaching within scope of practice and patient education.

• Utilize computer applications, billing, bookkeeping and handling correspondence,

• HIPPA and facility safety compliance training

• Answering telephones, welcoming patients and scheduling appointments

• Communicate with patients, family members and practitioners

• Update and file patient medical health records and complete insurance forms

• Arrange and schedule patient hospital admissions and laboratory services

Clinical duties:

• Explain treatment procedures, medication instructions and special diets to patients

• Perform basic laboratory tests

• Transmit prescription refills as directed by provider

• Record medical histories, vital signs and prepare patients for examinations

• Perform electrocardiograms

• Follow OSHA/CDC guidelines for infection control

• Assist physician during patient examinations and minor surgical procedures

• Perform wound care and changing dressings and First Aid procedures

• Collect and prepare laboratory specimens

• Prepare and administer medications  directed by a physician or any other licensed provider (i.e. a nurse practitioner or physician assistant)